EBS Services: Technical Support & Resources

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TRY a FREE Demo Database right NOW
(A fully functioning, but limited system - a sample of what we do)
Your Name:
Your Email:
Your Country:
Purpose:
Type in: I was here - verification


INTRODUCTORY PRESENTATION


Economical Long Term Support Plans -
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Service (Quoted in $AUD) Support
Lite
Support
Standard
Support
Delux
Phone Support
On-line remote Support
On-site Visits*
Additional Work/Further Customisation**
Free
-
$120/hr
10% discount
Free
Free
$120/hr
10% discount
Free
Free
Free
50% discount
Monthly (Direct Debit)***$30$50$110
Yearly (Invoiced)$200$400$1000

NOTES: - Purchase Support Here
Customisation Credits can be purchased as required at heavily discounted rates under these plans.
All costs exclude local taxes.
Hourly rates are hours plus part thereof
* May incur travel time @ 50% hourly rate
** Beyond the original specification
*** Auto deducted on the 1st of each month from your nominated account





Database Setup/Download Resources -
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To most efficiently build your Database, we require certain details.
You benefit in the long run by getting exactly what you need with minimal time and cost.
Return the completed Form as per our request.
Download SHORT Setup Worksheet (Word Doc)
Download FULL Setup Worksheet (Word Doc)
Database Review Form (Word Doc)

Get Access Runtime - Free from Microsoft -

If your database has been built in MS Access, you can use the Free Runtime version
offered by Microsoft if you do not have a full license. This version can also be used for multi users (requires particular setup - ask us).
This allows you to fully use your database, but is restricted so no design changes are possible.
Access Runtime download available here.



Technical Support -
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We can Help - easily.
By downloading a small file you can request us to securely connect to your PC for support reasons.
If this is your first time, please read the steps below before continuing.
Steps:
1. ViewSupport Diary to request a Support Time Slot
2. ClickGet Remote Viewer link and save the download file to your desktop.
3. Activate the TeamViewer.exe downloaded file (usually on your Desktop)
4. Tell us the Secure ID and password created. (Usually via a Skype call)
5. Sit back, relax and watch us do our magic!

To submit a Change Request, complete this form and send to us. (Word Doc)
You can also log your request at EBS Worklog



Referral / Affiliate Programs -
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We are proud of our Business, products and services and offer both CASH REBATES to our Referrers
and the opportunity to become involved in the EBS business with our Affiliate program.
We offer these as a token of our appreciation for your patronage.

As an EBS Referrer:
You receive a cash back rebate of up to 20% by referring others to our products and services.

In the first week of this program we had one of our referrers generate over $700 cash back
by their referrals - (you know who you are - thank you for your support).

We would really appreciate you distributing our brochures or sharing our contact details and information
on this website with friends, colleagues and business associates.

In return we give you a CASH REBATE for all sales we receive via your referral.


As an EBS Affiliate:
The affiliate program differs in two ways. Firstly, you are now selling our products and services rather than just referring others.

You do this by approaching potential clients, gathering their requirements for the project,(we'll train you and
give you materials to assist) and work with the client during the project.
For all sales you achieve, you receive upto 50% of the sale price. The current sale price ranges between $1500AUD and $4000AUD.

Secondly, if you acquire enough technical skill, (once again we will train you and supply materials and guidance)
you can also be employed to support and even build that client's system.

Contact Us
and request to become a Registered Referrer or Affiliate and begin receiving your CASH TODAY!




Affiliate Forms - (Save Link to get your copy)

EBSRefBrochure.pdf
Affiliate Application.doc
Affiliate Flyer1.pdf
Affiliate Flyer2.pdf
Affiliate Flyer3.pdf
Affiliate JobSheet.doc


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Copyrighted Enhanced Business Systems 2009.
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